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Customers’Risk Perceptions of Electronic Payment Systems 客户(21)

时间:2010-09-19 22:16来源:写作值吧 作者:代写留学生essay 点击:
( $3,000), to what extent do you agree with each of the following statements about using a credit card? Strongly Strongly agree disagree 51. A credit card is not likely to be lost/stolen (6) (5) (4) (

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(Å $3,000), to what extent do you agree with each of
the following statements about using a credit card?
Strongly Strongly
agree disagree
51. A credit card is not likely to
be lost/stolen (6) (5) (4) (3) (2) (1)
52. A credit card is welcomed
everywhere (6) (5) (4) (3) (2) (1)
53. It is difficult to get a refund (6) (5) (4) (3) (2) (1)
54. It is a symbol of success (6) (5) (4) (3) (2) (1)
55. You will have more time to
pay your bill (6) (5) (4) (3) (2) (1)
56. You may be robbed if you
carry many credit cards (6) (5) (4) (3) (2) (1)
57. Some shops may not accept
a credit card (6) (5) (4) (3) (2) (1)
58. It is easy to stop payment (6) (5) (4) (3) (2) (1)
59. Using a credit card has a
lower status symbol (6) (5) (4) (3) (2) (1)
60. You have more time to do
shopping (6) (5) (4) (3) (2) (1)
Section C: When you use EPS (electronic transfer with ETC/
ATM card) to purchase the TV set (Å $3,000), to
what extent do you agree with each of the
following statements about using EPS services?
Strongly Strongly
agree disagree
61. ETC/ATM card is not likely
to be lost/stolen (6) (5) (4) (3) (2) (1)
62. EPS payment is welcomed
everywhere (6) (5) (4) (3) (2) (1)
63. It is difficult to get a refund (6) (5) (4) (3) (2) (1)
64. It is a symbol of success (6) (5) (4) (3) (2) (1)
65. You will have more time to
pay your bill (6) (5) (4) (3) (2) (1)
66. You may be robbed if you
carry many ETC/ATM cards (6) (5) (4) (3) (2) (1)
67. Some shops may not accept
EPS (6) (5) (4) (3) (2) (1)
68. It is easy to stop payment (6) (5) (4) (3) (2) (1)
69. Using EPS has a lower
status symbol (6) (5) (4) (3) (2) (1)
70. You have more time to do
shopping (6) (5) (4) (3) (2) (1)
Part III
71. Sex
(1) Male (2) Female
72. Age
73. Marital status
(1) Single (2) Married (3) Separated
74. Education
(1) Primary school or below
(2) Secondary school
(3) Matriculation
(4) Polytechnic/technical institute
(5) Degree programme/university or above
75. What is your own annual income?
(1) HK$50,00 or below
(2) HK$50,001-$100,000
(3) HK$100,001-$150,000
(4) HK$150,001-$200,000
(5) HK$200,002-$250,000
(6) HK$250,001 or above
76. In what type of business, industry or service are you
engaged?
(1) Banking/finance/accountancy/insurance/real estate
(2) Manufacturing
(3) Wholesale/retail trading
(4) Transportation/utilities/communication
(5) Import/export
(6) Education/academic/research
(7) Architecture/engineering/construction
(8) Legal
(9) Medical/dental/other related professions
(10) Government
(11) Others
77. What is your position held?
(1) Clerk, white collar


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