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Customers’Risk Perceptions of Electronic Payment Systems 客户(20)

时间:2010-09-19 22:16来源:写作值吧 作者:代写留学生essay 点击:
credit card? Strongly Strongly agree disagree 21. A credit card is not likely to be lost/stolen (6) (5) (4) (3) (2) (1) 22. A credit card is welcomed everywhere (6) (5) (4) (3) (2) (1) 23. It is diffi

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credit card?
Strongly Strongly
agree disagree
21. A credit card is not likely to
be lost/stolen (6) (5) (4) (3) (2) (1)
22. A credit card is welcomed
everywhere (6) (5) (4) (3) (2) (1)
23. It is difficult to get a refund (6) (5) (4) (3) (2) (1)
24. It is a symbol of success (6) (5) (4) (3) (2) (1)
25. You will have more time to
pay your bill (6) (5) (4) (3) (2) (1)
26. You may be robbed if you
carry many credit cards (6) (5) (4) (3) (2) (1)
27. Some shops may not accept
a credit card (6) (5) (4) (3) (2) (1)
28. It is easy to stop payment (6) (5) (4) (3) (2) (1)
29. Using a credit card has a
lower status symbol (6) (5) (4) (3) (2) (1)
30. You have more time to do
shopping (6) (5) (4) (3) (2) (1)
Section C: When you use EPS (electronic transfer with ETC/
ATM card) to purchase the clothing (Å $300), to
what extent do you agree with each of the
following statements about using EPS services?
Strongly Strongly
agree disagree
31. ETC/ATM card is not likely
to be lost/stolen (6) (5) (4) (3) (2) (1)
32. EPS payment is welcomed
everywhere (6) (5) (4) (3) (2) (1)
33. It is difficult to get a refund (6) (5) (4) (3) (2) (1)
34. It is a symbol of success (6) (5) (4) (3) (2) (1)
35. You will have more time to
pay your bill (6) (5) (4) (3) (2) (1)
36. You may be robbed if you
carry many ETC/ATM cards (6) (5) (4) (3) (2) (1)
37. Some shops may not accept
EPS (6) (5) (4) (3) (2) (1)
38. It is easy to stop payment (6) (5) (4) (3) (2) (1)
39. Using EPS has a lower
status symbol (6) (5) (4) (3) (2) (1)
40. You have more time to do
shopping (6) (5) (4) (3) (2) (1)
When answering questions in the next three sections, please
imagine that you are buying a television set (priced around
$3,000) in a department store.
Section A: When you use cash to purchase the TV set
(Å $3,000), to what extend do you agree with each
of the following statements about using cash?
Strongly Strongly
agree disagree
41. Cash is not likely to be
lost/stolen (6) (5) (4) (3) (2) (1)
42. Cash payment is welcomed
everywhere (6) (5) (4) (3) (2) (1)
43. It is difficult to get a refund (6) (5) (4) (3) (2) (1)
44. It is a symbol of success (6) (5) (4) (3) (2) (1)
45. You will have more time to
pay your bill (6) (5) (4) (3) (2) (1)
46. You may be robbed if you
carry much cash (6) (5) (4) (3) (2) (1)
47. Some shops may not accept
cash (6) (5) (4) (3) (2) (1)
48. It is easy to stop payment (6) (5) (4) (3) (2) (1)
49. Using cash has a lower
status symbol (6) (5) (4) (3) (2) (1)
50. You have more time to do
shopping (6) (5) (4) (3) (2) (1)
Section B: When you use a credit card to purchase the TV set


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