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Executive Summary执行摘要
这篇论文要花四个星期才能完成。我选择了一家与众不同的创业公司Lingoyes作为我的学习主题。研究对象必须非常容易测量。大公司太复杂，很难找出团队成员和有效绩效因素之间的内在联系。所以我选择的主题是一个12人的团队。我找到了灵戈耶队的队长，向她走去。她一直很支持我，给我提供我需要的所有信息。精疲力竭的工作集中在与所有12个成员交谈。另一个难题是，这是一家初创公司，许多规章制度和程序尚未完成。当评估我收集的数据时，结果非常模糊，有时非常抽象。为了量化和可视化所有的最终结果，我必须参考许多以前的论文和研究来得出结论并得到我需要的东西。通过大量的数据分析总结了该团队的障碍和驱动因素。其中一个明显的障碍是缓慢的过程问题，这是由民主团队氛围造成的。当团队成员表现出太多的关注和对个人的关心时，时间可能会浪费在投票和决策上。12名成员的投票权相同，这是非常平等和民主的。但事实真相是，作为一家初创公司，它必须做出快速有效的决定，在大多数情况下，这是基于一个或两个强有力的领导人（“独裁者”）。有趣的是，对于这个团队来说，这个障碍的一个来源也促成了一个司机。这12位受过良好教育、民主的成员相互尊重、相互理解，因此，他们之间的人际关系非常密切，能够有效地沟通，更好地理解对方。本文列出了这些有趣的结果，并进行了详细的分析。
This paper costs four weeks to finish. I chose one distinctive startup company LingoYes as my study subject. The study subject must be very easy measured. Big firms are too complex and hard to figure out the inner connections between team members and effective performance factors. So the subject that I chose is a 12-members team. I found the leader of LingoYes team and approached to her. She has been very supportive and feeding me all the information that I need. The exhausting work is concentrated on talking to all 12 members. Another hard issue is that this is a startup company, so many regulations and routines have not been completed yet. When evaluating the data that I collected, the result is very blur and sometimes very abstract. In order to quantify and visualize all the final results, I have to refer to many previous papers and research to conclude and to get what I need. The barriers and drivers for this team were summarized through numerous data analysis. One distinctive barrier is slow process issue which is contributed by democratic team atmosphere. When team members are showing too much concerns and caring on individuals, time could be wasted on voting and decision making. The 12 members voting weigh the same, which is very equal and democratic. But factual truth is as a startup company, it has to make quick and effective decisions, which in most of cases are based on one or two strong and powerful leader (“dictator”). The interesting fact is that one source of this barrier for this team also contributed to one of the driver. Those 12 very well educated and democratic members show great respect and mutual understanding to each other, therefore, they have very close interpersonal relationship, which allow them communicate effectively and understand each other better. Those interesting results are listed in this paper with detailed analysis.
Introduction介绍
解释
团队合作的有效性有许多因素。从足够的资源、领导能力和结构、信任氛围到成员的能力、个性和多样性等方面来看，每个团队在各个领域都有各自的优势和劣势。为了找出有效绩效背后的关键因素，我们必须深入分析每个成员的特点和背景信息，以及团队成员如何沟通和如何工作。
Interpretation
The effectiveness of teamwork has been contributed by many factors. From context wise like adequate resources, leadership and structure, climate of trust to composition side like abilities of members, personalities and diversities, each team has their advantage and weakness in various areas. In order to figure out the key factors behind the effective performance, we will have to dig into deep to analyze each members traits and background information and how team members communicate and how it works.
Scope and Range范围和范围
这项任务将是一家全新的创业公司Lingoyes，成立于2015年。我们将分析所有团队成员和相关工作领域。他们的详细背景信息将被显示出来，以进一步讨论与有效团队绩效的联系。
This assignment will a brand new startup company LingoYes, which was founded in 2015. We will analyze all team members and relevant work fields. Their detailed background information will be displayed to further discuss the connection to effective team performances.
Background Context
LingoYes Background
Founded in 2015, LingoYes is an online education branch under CIIC Training Center, aiming to create vivid and world-class language learning experience through websites, mobile applications, downloadable software and audiobooks, interactive videos with the support from thousands of language instructors around the globe. Its main products are language-learning videos that focus on Chinese, English, Japanese, Korean and Spanish, etc.
Selection
The team that I chose is very unique in many ways and can be regard as a very good subject to study. It is a small sized team with a wide range of diversity. The team models can be applied easily and the analysis is easy to proceed due to distinctive traits and easy-measured outcome. This team is a typical all-channel (or common) network).The all-channel (or comcon) network is a decentralised network that involves full discussion and participation. This network appears to work best where a high level of interaction is required among all the members in order to solve complex problems. Leadership predictability is very low. There is a fairly high level of satisfaction for members. The all-channel network may not stand up well under pressure, in which case it will either disintegrate or re-form into a wheel network. For simple tasks, it allows information flows all around the network. No one person has all the required information, which leads to poor performance. But for complex tasks, no one person becomes saturated because information flows all around the network. It results good performance.
Critical Evaluation
LingoYes is a startup company that focuses on online project. The team is recently formed within 3 monthes. Many members are still very new to each other and the nationality of different members varies. There are total 12 team members from 5 different countries, each of them hold a degree is equivalent or above bachelor’s degree.
The evaluation of LingoYes team will start from their basic property. From their role, norms, status, size, cohesiveness to diversity. The model and framework of this team will be analyzed after the basic detail displayed. Their effectiveness will by discussed from three perspectives context, composition and process.
The team model adopted is Curphy and Hogan’s Rocket Model that include context, mission, talent, norms, buy-in, power, morale, and results. Context concerns gaining team member agreement on the challenges facing the team; mission is setting team goals and benchmarks; talent focuses on the number, roles, and skills of team members; norms pertain to the rules by which team members operate; buy-in is all about fostering employee engagement; power concerns acquiring needed authority and resources; morale pertains to the level of team esprit-de-corps and conflict, and the accomplishments attained fall in to the results component (Four Models of Team Performance).
LingoYes Team Member by Nationality
Chinese: Ginny; Selina; Angela; Matt: Danny
Australian: Jeremy; Sophia; Frank
American: Sam; Ben
Korean: Wendy
Japanese: Gen
Role:
Chairperson
Identity:
Ginny
Interface:
Steer group members on project progress and contact outsource personnel to provide financial support and technical assistance.
Responsibility:
Manage project resources by planning and executing the products. Capture and report measured performance. Ensure team members seed development of future projects. Clarify goals and objectives through allocating role, responsibilities and duties within the team.
Role:
Monitor-evaluator
Identity:
Selina
Interface:
Monitor on group members progress and teaching faculty’s quality.
Responsibility:
Evaluate the achievement of individual team members. Appraise overall teaching content and resources in order to provide qualified results. Conduct office daily routine and administrative work.
Role:
Shaper
Identity:
Jeremy
Interface:
Produce core products with all co-workers. Encourage team members to build strong morale. Interact with customers to create solid bi-way communication channel. |
