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2. How many credit cards do you carry? 3. On average, how much cash do you carry for daily use? (1) below $100 (2) $101-$150 (3) $151-$300 (4) $301-$500 (5) $501-$1,000 (6) $1,001-$1,500 (7) above $1,500 4. On average, how much do you spend for daily use? (1) below $100 (2) $101-$150 (3) $151-$300 (4) $301-$500 (5) $501-$1,000 (6) $1,001-$1,500 (7) above $1,500 http://www.szdhsjt.com/Marketing/International_Marketing/ 5. Suppose, if you do not carry any ETC/ATM card, how much cash you will carry for daily use? (1) below $100 (2) $101-$150 (3) $151-$300 (4) $301-$500 (5) $501-$1,000 (6) $1,001-$1,500 (7) above $1,500 6. What is your average amount of cash withdrawn from ETC/ATM machine? 7. What is your average amount of cash withdrawn from bank tellers by going to the bank offices? 8. On average, how many times do you use ETC/ATM services in a month? 9. On average, how many times do you use EPS services in a month? 10. On average, how many times do you go to bank offices in a month? Part II Instructions: When you are evaluating the statements in the next three pages, please use the scale below to indicate your agreement or disagreement with each statement: (1) strongly disagree (2) somewhat disagree (3) slightly disagree (4) slightly agree (5) somewhat agree (6) strongly agree When answering questions in the next three sections, please imagine that you are buying clothing (priced around $300) in a department store. Section A: When you use cash to purchase the clothing (Å $300), to what extend do you agree with each of the following statements about using cash? Strongly Strongly agree disagree 11. Cash is not likely to be lost/stolen (6) (5) (4) (3) (2) (1) 12. Cash payment is welcomed everywhere (6) (5) (4) (3) (2) (1) 13. It is difficult to get a refund (6) (5) (4) (3) (2) (1) 14. It is a symbol of success (6) (5) (4) (3) (2) (1) 15. You will have more time to pay your bill (6) (5) (4) (3) (2) (1) 16. You may be robbed if you carry much cash (6) (5) (4) (3) (2) (1) CUSTOMERS’ RISK PERCEPTIONS OF ELECTRONIC PAYMENT SYSTEMS 37 17. Some shops may not accept cash (6) (5) (4) (3) (2) (1) 18. It is easy to stop payment (6) (5) (4) (3) (2) (1) 19. Using cash has a lower status symbol (6) (5) (4) (3) (2) (1) 20. You have more time to do shopping (6) (5) (4) (3) (2) (1) Section B: When you use a credit card to purchase the clothing (Å $300), to what extent do you agree with each of the following statements about using a |
