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(b) appointed senior staff or employees responsible for implementing these programs;
(c) appoint one or more senior staff member or employees receive and dealing with complaints.
(2) the competent people to submit the relevant procedures of the material
Foreign company shall submit to the competent people establish paragraph 1 copy of the program.
605,, and the
(1) the contact with the supervisor
The company shall specify the way to put forward referred to in article before complaints of Canada customers provisions of the material.
This material must be and how these customers with financial institutions to contact the relevant competent place.
(2) report
The supervisor should prepare for a report, according to the financial institutions in charge law of the provisions of article 25, the report involves referred to in paragraph 1 of the proposed consumer complaints. The consumer must've exhausted foreign company according to paragraph 1 of article 604 of the first paragraph of the established a complaint handling procedures, and to complaints with the supervisor has been in contact with.
(3) the content of the report
According to the provisions of paragraph 2 of this request, the report will be involved in foreign company shall be according to the provisions of article 604, paragraph 1 of the provisions of the first item a established with the investment of the information processing program and involve complaints and its quantity, nature, and deal with the manager of the role that included.
Miscellaneous terms
606,, and the
(1) protected prepaid
Foreign company shall not reduce its loans to the natural person, shall repay the loan in Canada any contained in its in Canada in property, and shall not be in loans out a few days ago, the provisions of the forehead or any payment by installment in advance of the banned conditions.
(2) of paragraph 1 of this article shall not apply to situation
Paragraph 1 of this article shall not apply to
(a) to real estate mortgage for guarantee the loan;
(b) more than 100000 dollars or other provisions of the main part of the loan amount.
607,, and the
The customer information rules
Parliament speaker may formulate rules
(a) require foreign companies to establish a concerned with its Canadian customers or any other kind of Canada of customer information collection, preservation, use and disclosure of program;
(b) require foreign companies to establish a Canadian customer related information collection, preservation, use or disclosure of the handling of complaint proposed programs;
(c) require foreign company disclosed involves the above a, b two referred to in subparagraph of program information;
(d) require foreign company assigned company officers and employees, responsible for
(I) referred to in subparagraph b implementation program;
(ii) to accept and deal with Canada related to the client information collection, conservation, use or disclosure of the proposed complaints
(e) require foreign companies report the following information:
(I) and the customer information collection, preservation, use or disclosure of the relevant information put forward complaints;
(ii) and foreign companies to handle complaints about the action information;
(f) for the purpose of a to b items from a to b and in accordance with the implementation of the rules of the goal of "information", "collecting" and "save" define.
1991, C, 47, S, 607; 1997, C, 15, S, 314.
Capital or property enough
608,, and the
Capital and liquidity enough-foreign life insurance company
(1) in the accept insurance accident and life insurance, disease, accident insurance and insurance of personal accident insurance and insurance of of all kinds of disease risk, the foreign insurance company shall
(a) in Canada for its responsibility to maintain adequate property;
(b) maintain enough and type the appropriate current assets, and at the same time, foreign company shall abide by the relevant rules.
(2) the responsibility
For paragraph 1 of the purpose of the first item a, foreign life insurance company in Canada's responsibilities include paragraph 2 of article 665 of this law according to the requirements of the annual report contained in the petty cash.
(2.1) guidance
The supervisor can and paragraph 1 of article 610 of this the first item a any matter relating, make guidance.
(3) instructions
Although foreign life insurance company already comply with the provisions of article 610, paragraph 1 according to the first item a the implementation of the rules or according to the first (2.1) of the guidance for, the competent people can continue as its authority, and instruction foreign life insurance company:
(a) the responsibility for its in Canada and increase its in Canada property.
(b) according to the requirements of the competent people type and quantity, separately provided liquidity.
(4) comply with
Foreign life insurance company shall be determined by the competent people within the time limit abide by the competent people according to paragraph 3 of the release order.
1991, C, 47, S, 608; 1996, C, 6, S, 87;
609,
(1) the property is enough
Coverage in Canada allowed its accept insurance of all kinds of risk, the foreign company shall, according to relevant regulations, maintaining a certain value in Canada's property, the total amount of value shall be determined according to the rules.
(1.1) guidance
The supervisor can is the first paragraph 1 of article 610 of this item b on any matter relating, make guidance.
(2) instructions
Although foreign companies already comply with the provisions of article 610, paragraph 1 according to the regulations set by the first item b or according to section (1.1) of the guidance for, the competent people can continue as its authority, and foreign company increases its instructions in Canada's property.
(3) keep
Foreign company shall, in the determination of the competent people within the time limit, abide by the competent people under paragraph 2 issued orders.
1991, C, 47, S, 609; 1996, C, 6, S, 88;
rules
610,
(1) rules
Parliament speaker can make the following rules:
(a) involving foreign life insurance company in Canada, for its in Canada and maintain enough responsibility of the property of the rules and involving foreign life insurance company maintain enough and the flow of the appropriate type funding rules;
(b) involving foreign company in Canada to maintain certain value of the property of the rules. This rules can be formulated for the association and exchange special provisions;
(c) to determine the value of the property, foreign company handling and protection provisions of the rules and standards;
(d) for sure contained in the petty cash and foreign company responsibility for guiding rules;
(e) for the purpose of article 618 of this law, to determine the value of real estate foreign company interests of the calculation method of rules;
(f) of this part of the requirements of events or provisions of this part of the license any matters rules.
(2) rules given discretion
According to paragraph 1 of the first paragraph b the regulations set by the competent people can stipulate according to authority decided to relevant matters or exercise of discretion to determine the rules.
In Canada's property
611,, and the
(1) the trust to get it
Foreign companies according to the provisions of article 608 and article 609 based on the requirements of article 610 of this and the implementation of the rules and the requirements of the property shall be maintained in Canada by the foreign company and approved by the competent people choose the Canadian financial institutions trust to get it.
(2) conflict of interest
If in the authorized, Canada financial institutions in any of the following occasions, it should not be entrusted to the trustee.
(a) the Canadian financial institutions for the the branch of a foreign company;
(b) the Canadian financial institutions as the trustee and other roles has a major conflict of interest.
(3) trust ACTS
Engaged in trust ACTS before, shall be subject to the approval of the competent people.
(4) in Canada to determine the property value
The supervisor for the purpose shall be determined by the value of the property shall be accepted.
(5) in the Canadian property value maintenance
Foreign companies in the trustee trust ACTS, can be provided to any way to handle foreign companies in Canada's property, but if this way can lead to the property for this part of the purpose of the provisions of this part of the requirements of value below, it would not be included.
612,, and the
(1) not be admitted that property
On the following property, foreign company shall not trust get:
(a) foreign company or its branch issue securities, or foreign company or its branches debt;
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