博客导航,爆笑谷,魔爽烟
执行力是互动的一个关键问题。管理者需要考虑有效执行力的一些方面。绩效管理是一套管理流程，能够让组织实现自己的目标。它专注于组织的绩效，也有助于评估员工，让他们更容易实现组织的目标。绩效管理包括管理者计划工作、为组织和个人制定目标、提供定期反馈和对那些表现良好的人进行评价。在工作中计划和目标是一致时，绩效管理很好地被使用了。其主要目标是确保组织的目标和有效的方式得到满足。绩效管理包括预算和预测的过程。它还包括计划，并且这是必要的，因为它有助于确定经理的期望。有计划的员工将有一个明确的想法，他们应该做什么工作，什么是他们的经理所预期的。绩效管理也需要定期的反馈，因为它可以帮助监测员工的能力，以此来达到目标和满足期望。
绩效管理有以下一些好处，如：
增长销售
降低成本
当员工达到他们的目标后，他们就激励员工。
员工清楚地了解什么是他们所期望的。
Performance is a key issue for INTERACT. Managers need to consider the aspects of effective performance. Performance Management is a set of management process that enables an organization to achieve their goals. It focuses on the performance of an organization. It also helps in evaluating the employees to make easy for them to achieve the goals of the organization.
Performance Management includes the managers to plan work, set goals for the organization as well as individuals, offer regular feedback and give appraisal to those who perform well.
Performance Management is put in good use when work is planned and goals are consistent.
Its main aim is to make sure that goals of the organization are being met in and effective manner. Performance Management includes the process of budgeting and forecasting. It also includes planning and it is essential as it helps in defining the expectation of the manager. With planning the employees will have a clear idea of what work they are supposed to do and what is expected out of them from the manager. Performance Management also requires regular feedback as it helps in monitoring the ability of the employees to achieve the goals and meet the expectations. Performance Management has its benefits such as: Growth in sales
Reduced Costs
Employees are motivated as they get incentives after they achieve their goals.
Employees have a clear understanding of what is expected out of them.
According to the performance cycle there are three key aspects of managing individual performance. They are: 期望——Expectation Setting expectation is one of the key factors that are related to the success of the organization. Expectations help the employees to understand what the manager and the organization want. It also helps them understand how to proceed with a certain assignment. Example: A company sets a yearly target for the management and employees to achieve. Therefore, the manager of the respective departments set an expectation to achieve a certain target (make a profit of $10,000 in the span of a year). By setting an expectation the employees develop an idea and understanding of what is expected from them and work accordingly to achieve the targets and objectives. 反馈——Feedback As the manager has set his expectations and the employees are clear with their goal, it is necessary for them to give feedback on regular basis. Feedback is essential as it helps to identify if the recipient has understood the message. Feedback on regular basis allows the manager and employee to review the process and if required make necessary changes accordingly. Example: As the expectation was set by the manager that the organization wants to make a profit of $10,000 the employees will manufacture and sell accordingly and give him the feedback of the process and discuss any problems faced during the operations. 审查过程——Reviewing the progress This allows the manager to review the whole process and progress of the assignment, and if required make the necessary changes. The advantage of reviewing the progress is that the manager has to make sure the goals are being met and verify if the employees have understood his expectations. Then accordingly the manager should appraise the employees for the full year's performance. Reviewing the progress also allows the organization to compare actual results against the expected results. After the organization is aware of the results they should discuss it with the employees and then accordingly plan for the next year's performance cycle. Example: A manager can conduct quarterly performance appraisals regarding the operations of his department. This will help him understand the problems faced by the employees and can work out ways to increase the productivity and efficiency of the department. In the review process the employees can also highlight issues faced by them and can suggest some ways to improve a certain process. 培训——Training Effective training is seen as a critical activity by 'INTERACT' employees. It is required by most of the organizations in order to keep their staff updated with the new methods and new technologies. Training is a learning process that involves the gaining of knowledge, improving the skills and changing the behavior that can help to improve the employees' performance. It can also lead towards the career growth of an employee. With training people can learn new information and methods, reinforce their existing knowledge and improve their skills. It helps employees know where they stand and where they will be after some point of time. Training can be offered to either individuals or groups depending on the situation. The main aim of training is to create an impact which will help improve the employees' skills and they will implement it in their daily work. Before deciding what training an employee needs to undergo, it is necessary to identify the training needs of each employee. Each employee will have different training needs identified based on their position, qualification, experience and job responsibilities. After identification of training needs it is very essential to decide what training institutions will provide the training. It is important to train employees further than their qualifications in order to maintain and update their skills. Effective training helps increase the motivation of the employees as their ability to perform the task for the organization is improved. If the training is executed properly and is understood by the employees, this can assure a lot of benefits to the organization such as: Effective Training
Greater Productivity
Improved workforce
Flexible to new methods
Fewer requirements for close supervision
Minor room for mistake
Better job satisfaction leading to a healthy work environment
Reduced labor turnover
Effective training would lead to greater productivity as the employees who were lagging in some areas of their job have now been trained which would have a positive impact on the productivity of the organization and it will also help in improving the workforce. As the workforce is improved it will be easier for the employees to adapt to the new methods or new techniques of work. The employees can then carry out the tasks with making minor mistakes. This would result in there being very little requirement for the management to have a close supervision on their employees. As the management trusts the employees with the work and do not have a close supervision on them, will lead to better job satisfaction and a healthy work environment. This would help in reduce the labour turnover. There could be many reasons for training such as some companies have policies that require all new employees to go through certain training course. Training usually occurs when: There is an introduction of new technology and applications in the industry and workplace. There are changes in the normal methods of work i.e. introduction of new improved work methods. There has been some improvising in the existing products and services or by the introduction of new innovative product/service. If there are a huge number of work related accidents in the work place due to the lack of employee knowledge or training in dealing with some work activities. An employee has been promoted to another position or has been transferred to another department. Training should be conducted by professional and knowledgeable personnel and should consist the following points in order to be effective: |
