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Each line manager receives a report on their team's overall responses, and they then work with the team to address areas which the survey has highlighted as requiring attention. Over 90% of staff contributes to Viewpoint surveys.
In addition to providing a means to holding Tesco's high standards together, the Tesco-Verax programs are probable to produce other benefits which include:
Helping staff give a better service to the business.
More substitution between departments as people make better use of their individual skills.
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