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人力资源是任何组织实现其目标的主要资产。选择合适的人从事合适的工作需要遵循人力资源的过程。任何在此过程中的缺陷可能会给组织带来严重损失从而使组织面临挑战。
培训
简单来说，培训是指将特定的技能，能力和知识传授给员工。培训的正式定义是试图通过改变员工的工作态度或通过学习增加他们的技能和知识，以改善员工当前或未来的工作绩效。是否需要进行培训是由员工的绩效表现是否理想来确定的。
Human resource is the main asset of an organization through which it achieves its objective. Selection or right person for right job needs to follow the human resource process. Any flaw in this procedure may cause the worst loss to an organization creating it a challenge for the organization.
培训需求=标准绩效=实际绩效
我们可以区分培训，教育和发展，这样的区分能使我们从更好的角度来理解培训的定义。如前所述，培训指的是赋予特定技能的过程，而教育仅限于课堂上的理论学习。
广阔的视野
虽然培训和发展在性质和方向存在巨大差异。例如一个接受培训的雇员可能受过一些正规教育。此外，没有教育元素的任何的培训计划都是不完整的。事实上现今培训和教育之间的区别变得越来越模糊。随着越来越多的员工被要求行使判断和选择替代职业解决就业问题，培训计划，旨在通过教育使个人得到拓宽和发展。比如那些薪资待遇较好或者在服务行业工作的员工或许会被要求对他们的工作以及和客户的关系方面做出独立的决定。因此，组织在制定培训计划的时候必须考虑包含同时教育和培训的元素。
培训——Training
In simple terms training refers to the imparting of specific skills, abilities and knowledge to an employee. A formal definition of training is an attempt to improve current or future employee performance by increasing an employee’s ability to perform through learning, usually by changing the employee’s attitude or by increasing his/ her skills and knowledge. The need for training is determined by the employee’s performance deficiency.
培训需求=标准绩效=实际绩效——Training need = standard performance=actual performance
We can make distinction among, training, education and development. Such distinction enables us to acquire a better perspective about the meaning of the term, training as it has mentioned earlier, refers to the process of imparting specific skill. Where education on the other hand is confined to theoretical learning in classrooms.
培训和教育的差异——Differentiation of training and education
Training
Education
Application
Theoretical orientation
Job experience
Class room learning
Specific tasks
General concepts
Narrow / perspective
广阔的视野——Broad perspective
Though there is huge difference in training and development in nature and orientation. An employee for example, who undergoes training is presumed to have had some formal education. Furthermore, no training programme is complete without an element of education. Infact the distinction between training and education is getting increasingly blurred now a days. As more and more employees called upon to exercise judgements and to choose alternative solution to the job problem, training program seeks to broaden and develop the individual through education, for instance employees in well paid jobs / or those who are working in the service industry may be required to make independent decision regarding their work and their relationships with clients (costumers). Hence organisations must consider element of both education and training while planning training programmes.
Training requires covering essential work-related skills, techniques and knowledge, much of this section deals with taking a positive progressive approach to this sort of traditional 'training'.
However, the most effective way to trained people is quite different to conventional skills training, which let's face it most employees regard as a pain in the neck. They'll do it of course, but they won't enjoy it much because it's about work, not about themselves as normally people think.
Training and discrimination
Organisation’s are facing great pressure to change these days , The UK (consistent with Europe) Employment Equality (Age) Regulations 2006, effective from 1st October 2006, make it unlawful to discriminate against anyone on the grounds of age. This has several implications for training, documents used, and the training of trainers and facilitators.
Most of the organisations might not immediately be able to put great new emphasis on 'whole-person development'. Being realistic, corporate attitudes and expectations about what 'training' is and does cannot be changed overnight, and most organisations still see 'training' as being limited to work skills.
组织背景——Organisation’s background
The Body shop The Body Shop International plc, known as The Body Shop, has 2,400 stores in 61countries, and is the second largest cosmetic franchise in the world.
历史回顾——History page
The very first The Body Shop® store was opened on 26th March 1976 in Brighton, In 1978 a kiosk in Brussels became the first overseas franchise, and by 1982 new shops were open @ of two per month.
In 1985, in its first year as a public company, The Body Shop sponsor posters for Greenpeace. A year later, it creates an Environmental Projects Department of its own, while the first major window campaign for The Body Shop is "Save the Whale" with Greenpeace, in 1986.The first Community Trade product for The Body Shop, a Footsie Roller, is produced in 1986 by a supplier in southern India. This trade in Footsie Rollers has evolved into the current trade with Teddy Exports in India, one of the key Community Trade suppliers.
With the passage of time The Body shop ® become a global player. In 1990, just one year after launching in the USA, there are 2,500 applications for a franchise, with demand for The Body Shop® products ever-growing, driven by expansion which saw the company trading in 39 countries within just fourteen years after the opening of the very first shop!
In 1990 The Body Shop Foundation is established, a charity which funds human rights and environmental protection groups.
帮助无家可归的人——Supporting Homeless people
The Big Issue paper for homeless people, which began as a The Body Shop Foundation project, is launched in 1991. By 1998 its success saw The Body Shop Foundation part-funding the launch of The Big Issue stateside, in Los Angeles.
The New Academy of Business was established in 1995, as an initiative by late Anita Roddick. This innovative management degree, addressing social, environmental and moral issues, is run at The University of Bath, in England.
The Body Shop At Home™, the direct-selling arm, was launched in the UK in 1994, Canada in 1995, Australia in 1997, and USA in 2001. It has now rolled out in 48 states in the USA and is set to grow even bigger.
The Body Shop continues to increase its positive environmental practices. In 2001, The Body Shop UK region and service-centre head offices in Watersmead, switch to Ecotricity, providing them with energy from renewable sources. In addition, a number of The Body Shop® stores have now converted to green electricity.
The Body Shop International plc is a global manufacturer and retailer of naturally inspired, ethically produced beauty and cosmetics products. Founded in the UK in 1976 by Dame Anita Roddick, now having over 2,400 stores in 61 countries, with a range of over 1,200 products.
反对动物实验——Against animal testing
Every product of body shop is free of animal testing. In fact body shop is the first international cosmetics brand to be recognized under the Humane Cosmetics Standard for their Animal Testing policy.
公平交易——Fair trading.
Body shops believe in fair trade to such an extent, that over 20 years ago they set up their own fair trade programme, called Community Trade. Their believe on this level of commitment to trading fairly is unique in the cosmetics industry. Community Trade now works with over 30 suppliers in more than 20 countries, providing over 25,000 people across the globe with essential income to build their futures. Most of their products contain Community Trade ingredients. |
