在企业经营管理中健康的员工关系
Healthy Employee Relations In Enterprise Management Business Essay
员工关系是人力资源管理的重要组成部分,在企业管理中起着重要作用。ER涉及工作本身，关于保持雇主与雇员之间的关系,有助于维持满意的生产力、动机和士气。从本质上讲,ER关心的是防止和解决涉及个人问题的出现或影响工作情况。积极的ER可以吸引员工和员工自身的能力。此外,它可以为公司带来经济效益。它有对企业的发展产生了深刻影响。
这篇文章将分析为什么EM如此重要。此外，它在新兴市场中扮演着重要的角色，将会被分析到。在某些情况下,比如IBM的成功,等等。找到方法在EM中，构建将会涉及到的健康员工关系。
定义
由约翰Gennard和格雷厄姆法官(1999)描述,ER的相对平衡是劳动服务的买家和卖家之间的讨价还价的能力,这种关系的重要因素是外部组织,例如,政府和立法政策。
根据约翰Gennard和格雷厄姆，判断ER是一个管理问题解决活动，旨在调和“价格”的问题,他们会购买劳务。“价格”这个词是引号,因为雇主在最有利的条件下，寻求安全的劳务,他们可以通过提供一系列就业条件包含货币(工资、带薪假期等)和非货币性(职业发展的机会,好同事)优缺点方面。
然而,雇佣关系比商品的买卖方更加稳定和长久。如房屋或设备或家具。在这些活动中,买家和卖家进行一次性的和直接的交换关系。
Employee Relations is an essential part of Human Resources Management,which plays a significant role in Enterprise Management. ER involves the body of work concerned with maintaining employer-employee relationships that contributes to satisfactory productivity, motivation,and morale.Essentially,ER is concerned with preventing and resolving problems involving individuals which arise out of or affect work situations. A positive ER can attract the employees and to be capable of hanging on its staff.Moreover,it can bring economic benefits for a company.It has a deep impact on the development of an enterprise.
This essay will analysis why it is important to EM.Moreover,how significant roles it play in EM will be analysed. And through some cases,like the success of IBM ,etc.to find the ways to build a healthy employee relations in EM will be involved.
定义——Definition
As described by John Gennard and Graham Judge(1999),ER is the relative balance of bargaining power between the buyers and sellers of labour services and that important determinants of this relationship are external to the organisation,for example,government and legislative policies.
According to John Gennard and Graham Jud,ge the ER is a management problem-solving activity designed to reconcile the problem of the 'price' at which they will purchase labour service.The word 'price' is inverted commas because employers seek to secure labour services on the most advantageous terms that they can through offering a package of employment conditions which contain monetary(pay,paid holidays,etc) and non-monetary(opportunities for career development,good work colleagues) advantage and disadvantage aspects.
However,the employment relationship is more stable and longer term than that between the buyer and seller of a commodity such as a house or piece of equipment or furniture.In these activities,the buyers and sellers engage in a one-off and immediate exchange relationship.The parties involved in the labour market,on the other hand,are entering what is expected to be a long-term relationship with terms they review periodically and amend if appropriate. In short,a particular feature of ER is that it has a future. Moreover,ER aims to identify and pursue areas of common interest so as to maintain the business organisation.
However,the significance of the relation between employer and employee in ER will be stressed to analyse.
在新兴市场下一个健康员工关系的重要性？——How significant is a healthy ER in EM?
The coordination in management is an important means to accomplish the assignment.The ER plays a significant role in EM.A wholesome ER has effects on EM.So,how significant is a healthy ER in EM?
Firstly,a wholesome ER is an influential way to make the human affairs come to fulfilment,which can enhance the efficiency of working and bring more profit for a company.
Then,the corporate culture,forming with ER,can inspire the employees' fighting will and stimulate the talent people who have the ability and responsibility to their work.As we know, this corporate culture contains enterprising spirit,credibility,cooperation and creation,etc,which stimulate the employees to enhance themselves.
Thirdly,the relations between company management and employees can have a profound effect on the success of a business. These relations include conflict resolution techniques and providing workers with a positive workplace identity. A healthy ER can help an organization avoid conflicts and increase a sense of teamwork on the job for employees.
Maintaining healthy ER in an enterprise is a pre-requisite for its success. Strong ER are required for high productivity and human satisfaction. ER generally deal with avoiding and resolving issues concerning individuals which might arise out of or influence the work scenario. Strong ER depends upon healthy and safe work environment, cent percent involvement and commitment of all employees, incentives for employees' motivation, and effective communication system in the organization.
In brief,a healthy ER lead to more efficient, motivated and productive employees which further lead to increase in sales level,which is significant to an enterprise management.
如何去建立一个健康的员工关系?——How to built a healthy ER?
The employee relations management is one of the most essential functional department in EM.A healthy ER can make the employees get the satisfcation,which is beneficial to improving their motivation and implementing the strategies efficiently. As we can see,ER is the key influence on the result of the EM.Therefore,it is should be paid more attention.More specifically,how to build a healthy ER in EM?
According to Maslow's hierarchy of needs, the most basic level of needs must be met before the individual will strongly desire (or focus motivation upon) the secondary or higher level needs.Therefore,the enterprise should give adequate trust,understanding,respect and support to their staff.Thus,it is useful to improve the efficiency.
The participation of employees and the mutual communication are also beneficial to build a healthy ER.From some cases,the basic reason of the failure about the strategic decision stems from that the employees didn't accept the enterprise's scheme.Therefore,it is significant for them to participate in making a strategic decision,which is more possible to encourage the employees to accept.
Then,the manager's management qualities and skills are also essential to build a good ER.As a successful manager,the specialized skills,communication and conceptual design skills should be acquire at least.According to the management practices,this three factors are increasingly important with the progress of the management.Therefore,they should enhance these three elements,which can grasp the employees characteristics adequately and assess their work objectively.
For another,a good ER needs communication.It is a golden way to solve problems when the quarrel and conflict occur between employees and employees,even in employees and employer.More precisely,there are several means of communication,such as formal written,periodical meeting,publishing internal journal and establishing committee.For instance,as a successful enterprise,IBM has its own idea on interaction management.IBM laid out ten policies for communication.Before the communication,light on the concept,then explain the purpose of the communication,and inspect the environment of communication.The fourth is listen to others opinions.Next is speaking in a friendly tone.Then,pass the useful material and investigate and make a self-criticism.Lastly,consider now and future and be a good listener.It encouraged the employees to express their true thoughts.It made IBM be a vitality company.What's more,keep them updated about company�s policies, procedures and decisions.And make them well-informed which make them sound decisions and will remain motivated and productive. Also, they will feel as a member of organizational family in this manner.It is a good way to strengthen the mutual understanding and trust.As a result,it can better get the goal.
Above all,there is necessary to give attention to details when face ER.The manager of an enterprise should lay stress on the details of the management when deal with ER.They should give enough space to their employees.Take Wal-Mart for example,Wal-Mart is one of the top star company in the world which used to be a grocery store.Its success can hardly do without the incentive mechanism.Wal-Mart devoted itself to build the fellowship with the employees,this concept encouraged the employees,which made big profit and the king of retail trading in global world.
Moreover,give the employees competitive salary. They should be fairly paid for their talents, skills and competencies.Even,the employee has expectation of fair and just treatment by the management. Thus, the management must treat all employees as individuals and must treat them in a fair manner. Employee favoritism should be avoided. |
