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在当今的现代化时代，似乎每个组织的管理者的目的都变得非常重要，我们必须了解管理背后的真正概念，以及管理者实际执行的任务。对管理本质的理解，社会的所有成员是至关重要的因为我们都会在家里阶段为经理，以及概念的理解将使我们成为这个角色更有效。纵观管理的发展，有古典管理理论和现代管理理论。由法国实业家，分亨利·法约尔，经典的管理塑造了4个函数被称为：计划、组织、领导极，和控制。然而，在1960年底，Henri Mintzberg对5位高管进行了仔细的研究，以确定这些经理在工作上做了些什么。在明茨伯格的框架，一个经理组成的3个角色：人际角色信息角色、决策角色。在这篇文章中，结构将首先讨论法约尔和明茨伯格的管理理论，然后，他们比较有关的功能和过程的描述方法和管理任务最终的假设部分。这篇文章的目的是识别和提供证据的法约尔和明茨伯格思想的异同，期待可以帮助读者丰富自己的知识。
In the era of modernisation these days, it appears that the purpose of managers in every single organisation is becoming so essential that we are required to understand the real concept behind management as well as the actual tasks performed by a manager. An understanding of the nature of management is vital for all members of society because all of us will at home stage to be a manager, and an understanding of the concept will enable us to become more effective in that role (Bartol, Martin, Tein & Matthews, 1995, p.13). Throughout the development of management, there are classical theory of management and modern management theory. As categorized by a French industrialist, Henri Fayol, the classic management portrays 4 functions known as POLC: Planning, Organizing, Leading, and Controlling. However, in the late 1960's, Henri Mintzberg undertook a careful study of 5 executives to determine what these managers did on their jobs. In Mintzberg's framework, a manager consists of 3 roles: informational roles, interpersonal roles, and decisional roles. Throughout this essay, the structure will be first about discussion of Fayol and Mintzberg theories in management, then, their comparison and contrast relating functional and process approaches in describing managerial tasks and ultimately the assumption section. The objective of this essay is to identify and provide evidences of the similarities and differences between Fayol and Mintzberg ideas that expectantly may help the reader to enrich his/her knowledge in advance.
Henri Fayol's theory 亨利法约尔理论
Henri Fayol identified four functions in management popular as the term POLC: Planning, Organising, Leading, and Controlling. The first term is planning, described as formulating idea and performance for goals to be accomplished. Organising, defined as the arrangement of all issues in accordance with attainment of the work, including task, people, or any other resources. Leading, the act of maintaining motivation among the workers hence all are inspired to work hard and able to achieve high performance. Eventually, Controlling is reckoned as the act of measuring performance and taking action to desired results. An evaluation is required to improve the outcome on the next performance (Schermerhorn, Campling, Poole & Wiesner, 2004).
Henri Mintzberg's theory 亨利明茨伯格理论
Henri Mintzberg is known as the initiator of 3 significant roles in management. Mintzberg stated that the actual work methods of managers differed quite drastically from popular images of managers as reflective, systematic planners spending considerable quiet time in their offices poring over formal reports (Bartol et al, 1995). Managers, by Mintzberg, are comprised of intrapersonal role, informational role and decisional role. Intrapersonal role is the role in which people and sense of duties symbolic in nature are involved. This role comprised of figurehead, leader, and liaison. Informational role is associated with receiving, collecting, and disseminating information, which is monitor, disseminator, and spokesperson. Furthermore, decisional role is the role which revolves around making decision and entrepreneur, disturbance handler, resource allocator, and negotiator are included.
The comparison between the function and the process approach
As described by Fayol that planning is the process to predict the future in which required personal and interpersonal competencies in building it. Mintzberg's roles of the figurehead, leader, liaison, monitor, entrepreneur, resource allocator seems to demonstrate that those roles plan inasmuch as Monitor, according to Mintzberg, is responsible for motivation and activation of subordinates; responsible for staffing, training, and associated duties, this is evident that both sides do planning. As argued by Lamond (2004), when we examine Fayol's planning function, there is a series of behaviours that constitute the enactment of Mintzberg's managerial role in the process of planning, such as information gathering, consultation, etc. For example, transmitting information through the disseminator role or representing the organisation through the negotiator role in itself has little meaning unless it is linked to a purpose such as the POLC (Bartol et al, 1995). In Fayol's view, controlling means verifying whether everything works as the plan, in the same vein, Mintzberg's stated that disturbance handler takes corrective action when an organisation faces unexpected disturbances; this proves both of them agree that there must be one to control the situation whenever it goes against plan. As we compare the leader role (motivating and activating subordinates, staffing, training and associated duties), we can broaden our appreciation of the activities in terms of whether they are aimed at assessing the future and making provision for it (planning), providing the undertaking with raw materials, tools, capital, personnel (organizing), making unity, energy, initiative, and loyalty prevail among the personnel (commanding), "harmonizing" all the activities of the concern (coordinating) or verifying whether everything occurs in conformity with the plans, instructions and principles (controlling) (Lamond, 2004).
Once stated by Wren (1994) as cited in Lamond (2004), As far from representing the 'folklore' of Fayol's functions, what Mintzberg has done, in fact, is make trying to elaborate the roles in which managers (and others) engage when carrying out their managerial functions. In other words, Mintzberg has provided some of the empirical reports that establish the link between the managerial behaviours, via the roles that managers perform rather than representing competing views with Fayol then, they are simply different views with the similar thought.
The contrast of the function and the process approach
The classical management theory depicts manager tasks as planning, organising, leading and controlling. Mintzberg, on the basis of his observations, concluded that manager's job consisted of many brief and disjointed episodes with people inside and outside the organisation. (Luthans, 1988, p.1). The contrasts between Fayol managerial styles, related to individual preferences concerning which and how roles are enacted, and, Mintzberg managerial styles, refer to the actual roles enacted and how they are enacted (Lamond, 2004) are described below.
Planning, according to the observation done by Lamond, Fayol style of planning is prone to be more alert in which managers focus on the long run organisation's achievement and concern more on details of the whole current situation. However, Mintzberg, in his planning style, may be considered more flexible as every decision taken is concern on the short-term organisational goal based on the general knowledge; moreover, this style is more up to the present situation and adapt to changes. In Fayol's organising style, managers are supposed to assemble all related resources to work under way and responsible for the staffs health and welfare. Nonetheless, in Mintzberg's framework, organise refers as creating changes and building awareness of the staff's legal responsibilities as well as providing teamwork in the organisation. Leading, from Lamond observation about Fayol is defined as motivating the workers to get along with their task well and giving immediate feedback. On the other hand, Mintzberg type's of leading is stated as encouraging people to work, somehow reminding them of the organisation objectives as well as expressing contentment while expectations are met. Ultimately, Fayol describes controlling as the act to promote good relationship among internal staffs in order to gain good customer's response, in addition, to evaluate the results attained and provide immediate response. Conversely, from the study of Mintzberg idea, controlling focuses on maintaining good relationships with others and utilises a problem focused approach to evaluation and feedback (Lamond, 2004).
As argued by Tsoukas (1994) as cited in Lamond (2004), Mintzberg was concerning with the directly observable ways of managers, while Fayol was dealing with specific management functions as necessary condition for the existence of these practices and as a basis of explaining the source of their characteristics. Mintzberg characterise manager's work as constituting much brief, variegated, and fragmented work, carried out at an unrelenting pace. Mintzberg notes that "categorizations of work content and purpose lead to statements of functions or role" that is, "an organized set of behaviours belonging to an identifiable office or position" (Mintzberg, 1973, p.54). It is, indeed, Fayol and Mintzberg have two different view of presenting management. Fayol is more to the basic concept of management and presenting it just as simple as people want it to be. On the other hand, Mintzberg presents his idea based on the reality faced by managers which he considered managers' works are at the insistent rapidity. |
